Crypto Documentation Partner

**About Tylt** At Tylt, we're building the next generation of global payment infrastructure powered by stablecoins. Our platform enables businesses to collect payments, send payouts, convert between fiat and stablecoins, and move money across borders with greater speed, transparency, and efficiency. We're building infrastructure at the intersection of fintech, blockchain, stablecoins, and global payments, and we're looking for people who can make complex financial technology clear, accessible, and useful. **About the Role** As a **Crypto Documentation Partner** , you'll help document and communicate Tylt's products, technology, integrations, and payment infrastructure. You'll work closely with Product, Engineering, Operations, Compliance, and Commercial teams to understand how Tylt's systems work and turn that information into accurate, structured, and easy-to-use content. Your work will support merchants, integration partners, internal teams, and other users who need to understand Tylt's products and processes. You'll contribute across product documentation, technical guides, integration resources, knowledge content, and other materials that help people successfully work with Tylt. **What You'll Do** - Create, maintain, and improve Tylt's product and technical documentation. - Document product features, workflows, payment flows, integrations, and processes. - Translate complex technical and financial concepts into clear and structured content. - Work with Engineering and Product teams to understand technical functionality and product changes. - Create integration guides and supporting materials for merchants and partners. - Develop product guides, FAQs, knowledge base content, and educational resources. - Document APIs, technical requirements, workflows, and implementation processes where required. - Review existing documentation and identify areas that are unclear, incomplete, or outdated. - Work with technical teams to verify information and maintain documentation accuracy. - Update documentation as products, APIs, integrations, and processes evolve. - Create content that helps technical and non-technical audiences understand Tylt's products. - Support product launches by preparing documentation and educational materials. - Establish consistent terminology, structure, and documentation standards. - Work across Product, Engineering, Operations, Compliance, and Commercial teams to gather information. - Organise complex information into documentation that is easy to navigate and understand. - Contribute to Tylt's internal knowledge base and product education resources. - Stay current with developments across payments, stablecoins, APIs, blockchain infrastructure, and financial technology. **What We're Looking For** - 2–5 years of experience in technical writing, product content, documentation, or a related field. - Excellent writing, editing, and information-structuring skills. - Ability to understand technical products and explain them clearly. - Strong research and information-gathering abilities. - High attention to accuracy, consistency, and detail. - Experience working directly with Product, Engineering, or technical teams. - Ability to ask the right questions and identify missing or unclear information. - Comfortable working with technical documentation and product specifications. - Familiarity with APIs, payment systems, fintech, blockchain, or financial technology is highly valuable. - Strong organisational and project management skills. - Ability to manage multiple documentation projects independently. - Strong communication and collaboration skills. - Ability to work effectively in a remote environment. - Genuine interest in stablecoins, payments, and financial infrastructure. **Preferred Qualifications** Experience with one or more of the following is a plus: - API documentation - REST APIs - Webhooks - SDK documentation - Markdown - Git / GitHub - Documentation platforms - Knowledge bases - Product documentation - Technical specifications - Integration guides - Payment gateways - Payment service providers - Payment processing - Transaction flows - Stablecoin infrastructure - Blockchain networks - Crypto wallets - Financial APIs - Developer portals - Product management workflows - Documentation version control **Why Join Tylt?** At Tylt, you'll be working on **real financial infrastructure where clear product and technical communication directly supports how businesses use the platform** . You'll have the opportunity to: - Work closely with real payment products and financial infrastructure. - Translate complex systems into useful resources for businesses and technical teams. - Work at the intersection of fintech, blockchain, stablecoins, and global payments. - Collaborate directly with Product, Engineering, Operations, and Leadership. - Develop deep knowledge of payment infrastructure and stablecoin systems. - Contribute to how Tylt's products and technology are understood by the market. - Take ownership of documentation across an evolving product environment. - Work with an international team in a remote-first environment. - Take meaningful ownership as the company grows.